Dorothy was extremely helpful and responsive. Having Tax Audit Defense and Dorothy's reassurance made the audit process so much more bearable. Thank you , Dorothy!Christine, Bulverde, TX
From the first notification of an audit through the final disposition, all staff were great to work with especially Kali, our representative. She was very helpful and responsive to all of our questions and concerns.Dennis, Lexington, NC
Lynne took care of my IRS audit quickly and efficiently. She was very professional and easy to work with. She responded immediately and made sure the process was simple and stress free, accurately estimating the tax owed at 10% of what the IRS claimed. I renewed my audit defense subscription after working with her.Paul, Braselton, GA
Donovan was amazing. Along with doing everything promptly and correctly, he followed up with me several times, checking to see if the IRS had sent me any more letters in the mail. He is the epitomy of excellent customer service.Craig, Cypress, TX
Cara was absolutely amazing. She was extremely helpful and patient during this process. Her communication was stellar and we were so very lucky to have her help us resolve that issue. I would HIGHLY recommend Cara, she is fantastic!Joshua, Boring, OR
Debbie did a great job helping with our tax review. Very capable and communicated promptly with us.Benjamin, Goshen, IN
Eric certainly did a great job. He was patient and professional, explaining all the options and their trade-offs. This year I actually ordered TaxAudit again.Han, Mountain View, CA
My experience with Eric was very pleasant. He clearly explained everything and was quick to respond to my questions.Oh Kyu, Pacifica, CA
She was extremely helpful with getting the IRS issue resolved. She kept in constant contact including to just check in to see if anything changed or came up on my end. When I was strugling to come up with way to show crypto losses she found a program for me that made it possible for me to go from owing IRS $20,000 to getting a refund of $720. She is good at what she does.Randy, West Valley City, UT
Jenifer is an excellent example of good customer service....she was knowledgeable, patient, and prompt in keeping me alert to any problems that we faced.William, Denton, TX
Brett was great to work with. He took time to educate me on working with the IRS. We communicated by phone and not just emails. His guidance was very helpful.Vickilee, Rochester, NY
Extremely courteous, knowledgeable and helpful! Moreover, she was kind during a stressful time for me. As I told her I cannot remember anyone ever treating me so graciously other than my friends or family. I'm sorry if this sounds somewhat hyperbolic, but I was so impressed, I've told everybody I've talked to about my experience with TaxAudit that they should never file their taxes without purchasing your services.James, Bristol, VA
Working with Anne was wonderful. She's attentive, empathetic, and ridiculously knowledgeable. She is what will keep me continuing to pay for Tax Audit. Completely worth it!Lissette, New London, CT
I was not familiar with the tax audit program and I had not used one before. Rafael, patiently explained the process, assisted me with gathering if the needed documents.Hamit, New York, NY
He did spend time to do the audit. And has the very calm personality that it makes me feel confident with Tax Audit having the right people.Iris, Evansville, IN
I met and spoke with a few other tax professionals during my audit, but TaxAudit.com was by far the most reliable and knowledgeable. I am so glad I paid for their services when I filed my taxes. I will always use them in the future. Thank you for working so hard to get the issue resolved. I am very happy and feel SO relieved my case is now closed!Hilary, Holdrege, NE
Pay one low fee to defend your tax return in the event of a future audit.