Lance was amazing! Was extremely thorough in presenting all the information, and explained every answer clear, and in terms I could understand, to every question I had. Kept me informed with any updates along the way. Most important, everything Lance said he was going to do, he did. To me, that's priceless. People who stand by their word is rare to come by these days. Thank you Lance, for being honest and upfront about a terrible situation.
Jason, San Diego, CA