Rocky is an excellent professional. He was always very nice, understanding, and helpful. Tax issues and dealing with the IRS seemed overwhelming and stressful for me at the beginning, but when I received TaxAudit's support and worked with Rocky, I had peace of mind and was very relieved to have their support. My issue took longer than expected with the IRS not responding due to the pandemic, but even on waiting periods Rocky kept communication and informing me we were waiting for responses, etc. I was kept informed throughout the process. At the end, my issue was resolved and cleared with the IRS, yielding to no liability on my side, nor any due amount with the IRS. So that was a great relief.