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I'm blown-away by the level of professionalism from TaxAudit

TaxAudit gets dozens of comments from customers we have helped every week. Below are just some of the reviews we received in April of 2021.

I am literally blown-away by the level of professionalism from TaxAudit at several levels. First of all, Erin is a massive asset to TaxAudit's team. Her communication, her responsibility, her consistent follow-up and her ability to move things forward would make her a treasure to any employer. I don't know if everyone at TaxAudit is as amazing at client communication as her, but if not, she should be promoted and train all TaxAudit representatives in that area. TaxAudit kept communication moving forward. The updates were always about next steps, and I didn't have to worry about superfluous correspondence from TaxAudit. I was fully informed of the state of my case. Most of the time, TaxAudit would contact me before I would get a status letter from the IRS. This is AMAZING! TaxAudit effectively ensures that I have peace of mind, rather than the surprise of an IRS letter that I would not understand, (which could have potentially made me uncertain and thus nervous). TaxAudit had a team working behind the scenes, and cross checking with one another, in order to ensure they took the best strategy for my case. I am so grateful for this. There is no way I would have been able to navigate any of that alone. Furthermore, I don't think any legal team would have come close to be as effective as TaxAudit. Overall, I am thrilled with the outcome, and can't believe the above and beyond level of service I received for the Audit Defense I paid. I'd never file taxes again without signing-up for TaxAudit first.
Arutyun, Sherman Oaks, CA
Outstanding! Being audited by the IRS is a complicated and somewhat stressful experience. Having TaxAudit and specifically Anne to work with and guide me through it was invaluable.
Scott, Raleigh, NC
Laurel Wood is excellent at what she does. She will carefully walk you through your case and make suggestions as needed. She is always available online or by phone, and keeps you informed every step of the way. She is gracious and kind. Most importantly, she skillfully achieves the best possible outcome for your case. I could not be happier with the outcome she achieved for me. You merely give her the documents she needs and she does the rest. I never had to talk to the IRS! She has made me a TaxAudit customer for life! When it's your turn to be audited, you will be sooo happy to have the services of a pro like Laurel.
David, Chicago, IL
Tisa was an excellent help with the whole audit process. I appreciate that no matter how long it took she made sure I got my return. She's very hands-on, keeps you up to date with everything. I am happy with the service.
Devin, Odenton, MD
Cara was great to work with. She was so helpful and took away a lot of the anxiety that I had over the audit. So glad I got this service. Thank you.
Germaine, Albuquerque, NM
After working with TaxAudit I have already recommended the service to several friends. In fact, my sister said she never thought of TurboTax or TaxAudit as viable options to doing her taxes. I shared with her my experience recently with TaxAudit and she was very impressed with the level of service that I received. Ms. Brugman helped me resolve an issue that was causing me immense stress and Ms. Brugman handled my case calmly and with care regarding my situation. Initially, before working with TaxAudit I had asked tax professionals from different businesses for advice and they each provided a different answer. One person told me to call the IRS and ask them what to do. I was terrified and confused to the point of not being able to sleep. My stress level was beyond manageable. After my first call with TaxAudit I felt a weight lifted off my shoulders and much comfort. Working with Ms. Brugman, we went through my case step by step and she patiently helped me along the way. Her knowledge and ability to connect with me and relate to what I was experiencing made a challenging and stressful situation far less confusing for me. In fact, Ms. Brugman was able to clarify things for me to the point where I understood the process and was able to think about other things in my life. Throughout the duration of working with Lisa and TaxAudit, I never felt alone. I commented once that TaxAudit is like having an angel by your side guiding you every step of the way. The outcome was beyond what I could have ever imagined and I am so very grateful to TaxAudit and to Ms. Brugman. The level of understanding, the knowledge, the availability, the ease of using the client portal, the communication is beyond outstanding. Thank you so much TaxAudit and Ms. Brugman!!!
Cynthia, Kailua, HI
Lance was very courteous and helpful. He is very knowledgeable and explained the process thoroughly while answering all of my questions. He obviously loves what he does and takes wonderful care of his clients. I give Lance my highest recommendation as he is a valuable asset to TaxAudit.
Hal, Houston, TX
Christy was great. She handled everything and kept me up to date, even when there were long periods where the IRS was not responding. I will use TaxAudit again this year for our return and my in-laws.
Myron, Knoxville, TN
Shelia was very supportive and had the technical knowledge & experience to get my issue resolved.
Mariann, Bloomfield Hills, MI
It was frustrating at best to have been subjected to the stress of an IRS issue to begin with. It was their mistake and it was under a tool early on, yet Covid came about and made a huge mess of basically everything. Chelsea was fabulous in keeping me informed of where my case stood, as she was able to make contacts that I was unable to make. She kept me reassured and calm throughout the extremely long and unnecessary process. I would definitely use TaxAudit again, but it is my hope that that won't be necessary. It was insane that anyone waits well over a year for a refund. But it's over now and I am grateful for the assistance I received.
Karen, Petaluma, CA
Richard was very helpful, knowledgeable, able to explain details thoroughly. Very reachable whenever I needed to communicate with him. Punctual when telephone contact was planned.
Marjorie, Westerville, OH
It was a pleasure working with Steven. We were kept informed throughout the process and the results were fantastic ! Very professional. very courteous. Would not hesitate for a second to use Steven and TaxAudit again, if needed.
James, Soddy Daisy, TN
Robert is a true professional with excellent communication and follow up. My experience was excellent service from start to finish. I would definitely recommend this to anyone!
Damion, Chula Vista, CA
Very timely responses and coordination between team members was seamless. Really appreciated the direction and proactive stance to address the IRS inquiry for us.
Sheri, Fulshear, TX
Bistra was amazing - Bistra took the time to do a deep-dive into my case. She figured out the root of my problem (incorrect EIN code) and promptly obtained POA so she could work directly with the IRS to fix it. Her persistence was applaudable (we all know how impossible it is to get through to the IRS!). She is a great communicator and was excellent at keeping me informed every step of the way. I have nothing but accolades for her high quality work and kindness!
Tiffany, Philadelphia, PA
Lance was very professional. He helped solve our problem with the IRS and we appreciate his help and support.
Barbara, Marietta, GA

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