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Reviews of Tax Audit Defense | July 2020

TaxAudit gets dozens of comments from customers we have helped every week. Below are just some of the reviews we received in July of 2020.

Our entire matter was made so very much more smooth by the professionalism, kindness, compassion, and communications by Lance. From the very start, Lance made it clear that his primary role was to help us as best as he can. He made no promises as to the outcome but assured us that he will surely do his utmost according to all laws and policies. He provided us with all the necessary paperwork and forms, guided us completely on all required paperwork/proof that we will be submitting - all the while fully explaining each and as to why they were needed -- always double-checking that all we sent him were correct and properly filled out and signed/dated. I know he is busy and works on multiple cases, but always accessible via messaging or even phone. Our case was made longer and more complicated due to the COVID-19 emergency, but even then Lance kept me updated frequently as to what was going on and his attempts to contact the IRS. I truly am grateful for his help on my behalf and am eternally grateful for this kindness and professionalism. I cannot speak more highly of him and will wholeheartedly recommend him and TaxAudit anytime and every time. Thank you, thank you Lance so very very much. Take care and stay safe.
Liang, Scottsdale, AZ
This tax professional was AWESOME, the IRS ending up closing my case without charging me anything thanks to her help! I'm telling you SPEND the extra money for the audit protection because it's worth every single penny! Thanks TurboTax!
Nikki, Lufkin, TX
Mr. Keith was patient with me. I took care of everything I needed to get done for me. I thank Mr. Keith very very much for his help and God bless thank you brother.
Abderrahim, Las Vegas, NV
Awesome. Felt like we were dealing with family. Was meticulous. Took the extra time to understand our point of view and explanations and diligently worked with the IRS auditors. Was able to reduce the IRS tax assesment by $70K.
Carlos, Dickerson, MD
I utilized my TaxAudit membership on two occasions. Lance provided me the perfect balance of professionalism, guidance, and empathy. The worst part of an IRS audit is the fear of not knowing what will happen and how bad is the potential outcome. Lance, calmly and patiently explained what the IRS is looking for, calmly reviewing my documents. I never felt rushed, or my fears dismissed. The positive resolution of my case confirmed the value of TaxAudit membership. The day I received the call from Lance, informing me of the positive outcome of my case, I had the first good night's sleep in weeks. Understanding every situation is different, and results will vary, just having the peace of mind that I was not going through the Audit alone.
Gilbert, West New York, NJ
Was well informed of the process, and was kept in the loop through out the entire process. I received the needed advice to resolve my audit with the IRS. Additional tips and suggestions for future tax returns was also appreciated. Hopefully I'll never need this service again, but if the need does arise, will not hesitate to engage TaxAudit for help. I will definitely be opting in for audit protection on all future tax returns via Turbo Tax.
Duane, San Diego, CA
Jerry was very helpful and easy to work with. We were so grateful he was able to help us resolve our issue.
Michael, Owasso, OK
Goldie was a pleasure to work with and did a great job explaining the process in detail. It's clear that she has a firm understanding of the federal tax code and alll the granular details.
Ernest, Southfield, MI
They kept me well informed, and tried to calm me down. The IRS said I owed them nearly 1/2 million in taxes due to an error I made the year we sold our home. I was panicked! The only issue (not due to TaxAudit) was a lack of communications due to Covid-19 from the IRS. Other than that, the service was great!
Bruce, Castro Valley, CA
Everyone was so helpful! I was kept up to date via communication all through the process. It was excellent.
Jeannine, Orange, CA
It was a difficult situation and I was guided through the process well. The outcome was the best we hoped for and I could not have done it on my own.
Joann, Dover Plains, NY
Bistra's knowledge of tax rules, her attention to detail, her responsiveness and her pleasant demeanor and attitude, made dealing with the unpleasantness of dealing with IRS and CA franchise board much more bearable. She is a professional through and through!
Malgorzata, San Mateo, CA
Outstanding service! I am extremely satisfied with the service provided.
Olivier, Apex, NC
Brett did an excellent job, saving me countless hours of fruitless effort and frustration in dealing with the IRS. Awesome work!
Joseph, Austin, TX
Ms. Peters made what is an awful experience; one that was manageable, and made me feel like it will be all right.
Todd, Auburn, WA
If you are audited, I hope you are able to work with Chelsea. She made the process less painful and less frightening. Chelsea explained the audit process so that I was comfortable with the ambiguity. Chelsea explained what documents she needed from me, and why. Chelsea explained how to create documents to track certain information, to make it easier to assemble needed data. Chelsea was understanding when I was delayed in providing some materials. Chelsea patiently and kindly answered every questions I had. Chelsea reviewed all of my documents and made recommendations for where to pay special attention when preparing future tax returns.
Veronika, Asheville, NC

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