All members involved made this experience painless.
TaxAudit gets dozens of comments from customers we have helped every week. Below are just some of the reviews we received in January of 2018.
She was always very nice and helpful really good customer service, definitely recommend it.
She did an excellent job and explained in detail how she intended to handle the matter and why. She proactively called me and emailed me to make sure I was aware of what was going on and she corresponded with the IRS in a very timely manner.
My audit representative was extremely helpful to us regarding our audit by the IRS. Whenever I had questions, she always had the answers I needed. She was always courteous and professional in handling our case, and kept us informed every step of the way. In my opinion, the amount we paid for the Tax Audit Defense was well worth the expense. We never expected to be audited, but were glad we had Tax Audit Defense when it happened. Thank you!
I was very nervous because I had never had an audit before. My audit representative made me feel very at ease because she handled everything and answered all my questions.
Very professional and helpful. Great job!
My audit representative has been extremely diligent, patient and exhibited the utmost professionalism when handling my case. He made my life much easier. Without his service I can not imagine how I could navigate the complex tax situation that I had. I am very happy with the outcome of the case.
All members of the team involved made this experience completely painless. Communications were timely and thorough. We are extremely satisfied.
She was very helpful and friendly and got the job done!
My audit representative has been AMAZING! He and his staff put me at ease immediately. And they got all of my audit issues straightened out, and put me back on a course for success. Very grateful!
Professionally analyzed my return, identified the issue, and notified the IRS that the return was correct as submitted. Her communication with me was timely and informative.
My audit representative has got to be one of the most patient men I've come across. For well over a year, I've been dealing with an audit from the State of Massachusetts. Through the entire process he was patient, knowledgeable, responsive, and always made me feel as though I was his number one priority. I can't thank him enough for everything he's done.
Professional and courteous. Explained the steps to be taken and reassured me that, from what he could see on my return, the outcome should be favorable; and it was. No additional tax owed; a huge relief. The website makes secure communication almost trivial; just scan some documents and forward... Other than that, no effort on my part and no direct dealings with the IRS. Thank you.
My conversation wth my audit representative was very informative and complete. She provided all information I needed to set up my case, explained the process clearly, and set up my new account. She was extremely helpful and competent. Made me feel reassured that my concerns will be taken care of by the Taxaudit group. It was an excellent customer experience. I feel very comfortable and protected using Turbotax now.
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