Tax Audit Stories

At the start of a case our members’ issues become our own, and we represent them with the same level of tenacity that we would put forth for ourselves.
The very reason TaxAudit exists is to help others. We live out our mission by protecting and defending our members − from unjust audit outcomes, identity thieves and cyber criminals.
Challenging audit notices can be tricky. When my members called to report their audit, they were unsure of what we'd be able to do for them given the circumstances, but they trusted that we would do our best nonetheless. In this case, the members were thrilled with the outcome, as it had far exceeded their expectations.
At TaxAudit, each of our audit reps carry with them knowledge, experience and an unwavering desire to help people. These traits, paired with Dominic's determination have proven to be invaluable when defending our members!
Our Information Technology team, or IT as they are affectionately called, plays a critical role in the service we provide to our members, and in our ability to provide it.
When she was recently assigned a case proposing that a member owed over $1,000,000, she knew something was amiss. Dale wasted no time and went straight to reviewing the explanation of charges section on the letter.
Recently, TaxAudit adopted a new technology to enhance our members’ experience with us. This software, which we call Glance, allows us to co-browse with our members, assisting them more efficiently and collaboratively through screen sharing and by providing live stream video help.
Tackling the IRS on behalf of our members is not something to be taken lightly. I attend to every case with a fresh set of eyes.
In our line of work, the smallest of details can make the biggest difference for our members. In this case, a little bit of teamwork went a long way – and saved two of our members almost $4,000.
After receiving a notice from the IRS questioning his $16,704 medical deduction, the member knew he had to contact our team at TaxAudit.
David correctly analyzed the situation and provided the rep with the information necessary to get an almost $8,0000 adjustment for the member, which resulted in a $2,000 refund for one of the years they were under audit. 
A decision arrived from the IRS. It was good news: they agreed to remove the failure-to-file penalty! Both Judee and the member were thrilled, as over $7,000 was relinquished from the member's amount due!
Our member received a CP2000 notice showing he owed the IRS over $200,000! We believed we could defend him based on this section of the IRC, so we filed a petition with the U.S. Tax Court.
He was desperate to get his case solved before that time, as his wife had recently been injured in a car accident and was not in a place where she could step in for him. He was even willing to just pay the IRS so he could be done with it.
As part of TaxAudit.com’s Membership Services Team, I am often a member’s first point of contact. Every time we pick up the phone ─ whether taking an inbound or making an outbound call ─ we must go in with some expectations. We expect our members to be understandably upset, anxious, or even angry about being audited.
As a Membership Services Representative at TaxAudit.com, I have the opportunity every day to make a difference in the lives of our members. Today was one such day where I felt the immediate satisfaction of providing our Core Value of Service to a member in need.
Through my continued determination on my client’s case, combined with my member’s patience, TaxAudit.com was able to finally correct the IRS’s uncompromising stance. This was an important reminder that all taxpayers are allowed, by law, to exercise their Taxpayer Rights – including the “Right to Quality Service” and the “Right to Challenge the IRS’s Position and Be Heard” while undergoing a tax audit from the IRS.
Our Audit Coordinators, or ACs, are the first assigned associates on a case when it is opened, and are there to help our members have a smooth experience sending in their initial documents.
While I have worked on many cases over the years, there is one case in particular that stands out to me – one that I believe is worth sharing. Our valued members received an initial notice stating their moving expense was being disallowed.
This was the best ending for someone who had done such a good deed for a family member. Here at TaxAudit.com, we get to make a difference in the lives of our members every single day, and I am so grateful to have had the opportunity to play a role in this particular member’s success and to help provide peace of mind to a man who was so deserving of it.
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